Step one

Humanise- remember that we are all human and we can screw up

Step two

Reflection, on above

Step three

Do all with kindness. (thats a buzzword!) But really it’s very easy to be kind

Step four

Take calculated risks often and when they do not go as hoped learn (see step two)

A quote from my past self:

”Everyone deserves a good pain au chocolat” - After eating many bad ones, 2001