Step one
Humanise- remember that we are all human and we can screw up
Step two
Reflection, on above
Step three
Do all with kindness. (thats a buzzword!) But really it’s very easy to be kind
Step four
Take calculated risks often and when they do not go as hoped learn (see step two)
A quote from my past self:
”Everyone deserves a good pain au chocolat” - After eating many bad ones, 2001